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Aspiring Contributor
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Message 1 of 2

BT infinity checker says infinity in my area, but haven't been notified

Hi there guys

 

I've just recently checked if BT infinity was available in my area and what I found out is that according to the BT infinity checker on BT's website, BT infinity is in my area. 

 

However I have not been notified my BT, is the BT checker reliable enough to believe and does that mean BT infinity is in my area or does BT have to phone me up ? 

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Guru
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Message 2 of 2

Re: BT infinity checker says infinity in my area, but haven't been notified

Hi there, the B.T checker is normally reliable enough yes, although it's not unknown for there to be a database issue. Contact sales 0800 800 150, they will be able to tell you there and then whether you can receive Infinity or not.

 

 

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