I'm due to have infinity installed Thursday. Homehub being delivered on Tuesday. However I've been told I don't need an engineer visit. However my master phone socket is a standard one non openreach. NTE5 is the one which it looks like.
What does the DSL checker estimate for your line? www.dslchecker.bt.com
Don't post your phone number as this site is indexed by Google
Can you post a screen of the estimate as you will have been given a range, not a set figure. 20Mbps download only indicates Infinity 2, not many users can achieve it.
High Low High Low
|FTTC Range A (Clean)||80||69.4||20||20||--||Available|
|FTTC Range B (Impacted)||80||60.7||20||12.2||--||Available|
|ADSL Max||Up to 8||--||7 to 8||Available|
|FTTP on Demand||330||30||--||Available|