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Recognised Expert
478 Views
Message 1 of 15

BT infinity install next week no engineer visit?

I'm due to have infinity installed Thursday. Homehub being delivered on Tuesday. However I've been told I don't need an engineer visit. However my master phone socket is a standard one non openreach. NTE5 is the one which it looks like.

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14 REPLIES 14
Distinguished Guru
475 Views
Message 2 of 15

Re: BT infinity install next week no engineer visit?

What does the DSL checker estimate for your line? www.dslchecker.bt.com

 

Don't post your phone number as this site is indexed by Google

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Recognised Expert
469 Views
Message 3 of 15

Re: BT infinity install next week no engineer visit?

Fttc 80 download 20 upload

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Recognised Expert
468 Views
Message 4 of 15

Re: BT infinity install next week no engineer visit?

Is my phone socket OK for infinity?

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Sage
459 Views
Message 5 of 15

Re: BT infinity install next week no engineer visit?

Can you post a screen of the estimate as you will have been given a range, not a set figure. 20Mbps download only indicates Infinity 2, not many users can achieve it.

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Distinguished Sage
456 Views
Message 6 of 15

Re: BT infinity install next week no engineer visit?

yes it is BT /Openreach are trialing self installs on connections at 80 Mb
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Recognised Expert
453 Views
Message 7 of 15

Re: BT infinity install next week no engineer visit?

 I am having issues showing it on my tablet

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Recognised Expert
451 Views
Message 8 of 15

Re: BT infinity install next week no engineer visit?

So my standard socket will be OK?

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Sage
449 Views
Message 9 of 15

Re: BT infinity install next week no engineer visit?

Should be but place a call to CS if you have a problem.

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Recognised Expert
445 Views
Message 10 of 15

Re: BT infinity install next week no engineer visit?

 High Low High Low    

FTTC Range A (Clean)8069.42020--Available
FTTC Range B (Impacted)8060.72012.2--Available
 
ADSL MaxUp to 8--7 to 8Available
Fixed Rate2----Available
Other Offerings
FTTP on Demand33030--Available
Fibre Multicast------Available
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