I've got slow speed at peak times, I get approx 5 mb download upload approx 10.
Off peak I get approx 48 download and 10 upload.
Welcome to the community forum. I'm sorry to hear that you are experiencing a slow down during peak times.
Please can you run the BT Speed test using the link http://speedtest.btwholesale.com/, the next time you notice the slow down? You'll need to run that test using a wired connection . Once the first test completes, please run the "Further Diagnostics" as this will test your speeds over the BT network and should help us to identify where the slow down is occurring.
Once you have run that test, please post back the results?
I ran the test a few times, each time I ran further diagnostics i kept geting the following error
Are you able to see the results your end?
Thanks for confirming that. There are no problems at the Thurnby exchange but further back there are problems at Leicester Central which requires further infrastructure. There are plans in place for that to be completed on the 10/02/17.