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lempers
Beginner
459 Views
Message 1 of 6

BT infinity usage Router details v. BT website (My BT) usage details

Can someone please explain why there is a huge difference between the usage my BT Infinity router reports back compared to the BT (MY BT) website?

 

On the BT, My BT website, my usage since the start of this month claims to be as follows:-

 

Recent data usage

  • Used
  • Remaining
  • 13.23 GB used
  • 26.77 GB remaining
40.0 GB until 31 Oct 2011

Product: BT Infinity Option 1 Allowance  : 40.0 GB per month

 

My router reports this and this is for the last 29 days!!!!:-

 

Internet Connection Configuration
Connection Information
Connection time:29 days,
20:35:01
 
Data
Transmitted/Received (GB):
1.4 / 2.7
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5 REPLIES 5
Distinguished Guru
449 Views
Message 2 of 6

Re: BT infinity usage Router details v. BT website (My BT) usage details


@lempers wrote:

Can someone please explain why there is a huge difference between the usage my BT Infinity router reports back compared to the BT (MY BT) website?

 

On the BT, My BT website, my usage since the start of this month claims to be as follows:-

 

Recent data usage

  • Used
  • Remaining
  • 13.23 GB used
  • 26.77 GB remaining
40.0 GB until 31 Oct 2011

Product: BT Infinity Option 1 Allowance  : 40.0 GB per month

 

My router reports this and this is for the last 29 days!!!!:-

 

Internet Connection Configuration
Connection Information
Connection time:29 days,
20:35:01
 
Data
Transmitted/Received (GB):
1.4 / 2.7

Hi. Welcome to the forums.

 

Although the router can give the stats, it may not be completely accurate. It can reset, and it seems the connection time may not actually relate to the usage.

It might be worth checking daily for a while in order to compare the figures better, not forgetting that the online meter is midnight to midnight.

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PC
Recognised Expert
446 Views
Message 3 of 6

Re: BT infinity usage Router details v. BT website (My BT) usage details

Hi Confirming Andy's reply.

 

Like you I am on Infinity Option 1 and had the exact same problem/query.

 

Nowadays I do not pay any attention to the routers usage figure and just keep a daily check on the "MY BT" usage meter.

 

 

--------------------------------------------//--------------------------------------------
Please Click On any Text in Blue as that automatically links to information.

PC (NDEGR)


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Sage
Sage
444 Views
Message 4 of 6

Re: BT infinity usage Router details v. BT website (My BT) usage details

Being on option2 I pay no attention to either!Smiley Very Happy

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PC
Recognised Expert
441 Views
Message 5 of 6

Re: BT infinity usage Router details v. BT website (My BT) usage details


@pippincp wrote:

Being on option2 I pay no attention to either!Smiley Very Happy


Nahhh where's the fun in that.... think of the excitement your missing!!!!

 

"Nearing the end of month and will I or won't I stay inside my limit?"

 

And all that money I'm saving   Smiley Very Happy

--------------------------------------------//--------------------------------------------
Please Click On any Text in Blue as that automatically links to information.

PC (NDEGR)


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PLC
Aspiring Contributor
422 Views
Message 6 of 6

Re: BT infinity usage Router details v. BT website (My BT) usage details

Unfortunately I have posted quite a lot on the correspondence ~ or not ~ between varoius things like PC based monitors, the router stats and bt.com. Who knows which is right, why can BT not use a deice where Networx etal can monitor the WAN interface? My Router claimed the data usage was going backwards for several days last week!
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