Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
James97
Beginner

on ‎08-02-2021 19h06

465 Views
Message 1 of 3

BT line installed about 10 years ago, will it still work today?

Hi,

My parents had a BT line installed in their home about 10 years ago. After a few years, they stopped using BT and no longer used the line that was installed. From what I can see, everything is still installed but it's just not being used, so my question is:

If I buy the broadband only fibre 2 deal, can I just plug it into the BT socket myself? (and would it even work?) My parents are very afraid of COVID, and wouldn't like an engineer to enter their home. 

0 Ratings
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

‎08-02-2021 19h40 - edited ‎08-02-2021 19h41

444 Views
Message 2 of 3

Re: BT line installed about 10 years ago, will it still work today?

enter your address and post results. This will show what is  available to you

https://www.broadbandchecker.btwholesale.com/#/ADSL

The line would need engineer to check it still works with no noise. Is over 10 years probably need new master socket

just need to phone BT SALES and place an order



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Devon_Dave
Distinguished Guru

on ‎08-02-2021 23h10

404 Views
Message 3 of 3

Re: BT line installed about 10 years ago, will it still work today?

The chances are that the pair of wires that were used going back towards the telephone exchange have been re-used. So a new pair would need to be provided

 

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
0 Ratings