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Message 11 of 15

Re: BT mail won't open

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@GordonC wrote:
Midnight and still can't access mail - message says "system busy please wait".........really, at this time, do me a favour !!!

BT Mail was slow at the times mentioned yesterday, 20th. no error messages, but a long wait of about 5 minutes to update on ipad.

Seems to be working today, 7-45am, on pc Outlook, (2013 version), and on ipad.

I think that Outlook times out and produces an error message if mail is slow to load.

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Aspiring Expert
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Message 12 of 15

Re: BT mail won't open

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OK today so they must have fixed something

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Newbie
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Message 13 of 15

Re: BT mail won't open

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Interesting that this topic is now shown as "Solved" but with no explanation of what was wrong!!!! The failures in the BT Email service are SO frustrating!
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Distinguished Sage
Distinguished Sage
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Message 14 of 15

Re: BT mail won't open

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@polo1 wrote:
Interesting that this topic is now shown as "Solved" but with no explanation of what was wrong!!!! The failures in the BT Email service are SO frustrating!

It is the OP of the thread that marks as soved. It is up to them to give an explanation if there is one.

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Aspiring Expert
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Message 15 of 15

Re: BT mail won't open

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No, unfortunately no explanation to give. Just found it was working so didn't want to leave thread open as unresolved.