BT mastercard reward card

[wormy73]

Hi,

I signed up for BT broadband via U switch in June and was offered a £100 MasterCard reward card. 

my broadband is up and running but when I sign in to my BT account it doesn’t show any rewards. 

can anyone tell me how to rectify this please?

[NeilO]

Hi @wormy73 what date was your broadband connected? The 14 day cooling-off period needs to finish before the reward card can be claimed. 

[wormy73]

Hi,

it was set up on the 19th June 

[Matt-S]

Hi @wormy73,

Thanks for getting back to us so quickly.

We will need to take a look into this one for you, I've sent you a private message.

Thanks

Matt