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Message 1 of 2

BT mobile on asset watch??

Hi guys. Hoping someone can help.

 

Purchased a pay monthly pixel 4a it arrived today. I do what I always do when I have a new device, run a checkmend report on it.

 

This phone came back with a red flag on recipero asset watch which states 

 

'A red result indicates that the device being checked is being monitored by Recipero's AssetWatch service and is likely to be under an agreement whereby the seller does not necessarily have legal title of the device'

 

Sounds worrying. Never had this before. Can anyone explain and can it be removed?

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Message 2 of 2

Re: BT mobile on asset watch??

Did you buy it from BT?

If its under a contract, then its probably something to stop people selling it, during the contract period.

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