We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I keep getting the following message:
You're seeing this page because BT Parental Controls is active and you are attempting to connect to a DNS server outside of our network.
You may have selected a different server in your network settings or installed an application that uses an alternative service.
I have never used this service, I never plan to use this service and cannot for the life of me get this message to disapear.
I have changed my DNS to automatic, I have looked on bt my account and it simply says click here to sign up to bt parental controls, I have rebooted my router, i have rebooted my modem, I have rebooted my laptop and pc and the problem remans.
This has basically rendered my internet useless and I'm hopeful someone on here can figure out how I can sort this out, BT phone support are far from helpful so I have given up with them.
Unable to find any of that as I havent even activated it. This is what I always get
Set up now to get parental controls on your home broadband.
Thanks for the suggestion tho
In the absence of a better fix, it seems to me you probably have nothing to lose by going through the install, then following all the rermoval stages, which might solve the problem.
Thanks for that suggestion, this actually did fix the issue.
What is worrying me though, why on earth did this happen!
I think BT are enabling them by default, but only on the lowest setting. Most people are not going to notice, but those that do, would need to log into MyBT, and "un-install" the network based settings on the server.
I think the idea behind it, its to show that BT are being proactive in protecting children from unsuitable content.
DNS protection ensures that the controls cannot be circumvented by altering your DNS settings.