The price changes had better be announced in the one letter, otherwise anyone wanting to cancel maybe left paying for TV they can't access after April, until August.
These price increases is the best news BT could ever give me, I'll be cancelling my services and getting out while I can. I've seen absolutely no evidence of BTs customer service improving since they last hiked up the prices. So thank you BT for making my day. Can I ring up to cancel now or do I have to wait until I receive email/letter?
Sorry about that, in my excitement I missed that. I just remember last time they hiked up their prices me and many other never actually received an email or a letter about the increases. Hopefully, they'll get their act together this time.
I am surprised there is no online checker for price changes as in previous years. At that point you did not have to wait for an email or letter to initiate the 30 day notice. EDIT - FOUND IT!!
With regards the price increases and the "offer letters" I will be interested to see how this works with those on a retention deal for Infinity 1 like myself. Either way, it will be a big rise.
I will be cancelling my BT Sport though through Sky. It is expensive and I personally dont get value for money.
And now I have found the price rise notification for my account that means I can cancel straightaway...