the 4th feb 2017 everything has been increased including bt sport on sky platform. I got a letter from BT today stating I WILL BE CHARGED FOR EQUIPMENT £55. EARLY CANCELLATION CHARGES £146.27 AND £31 TO STOP MY BROADBAND TOTALLING £232.27!!! I CANCELLED 6TH FEB AND SIGNED A NEW CONTRACT WITH VIRGIN 16TH FEB!!! all my services are affected by the price increase!!!
Did you contact BT and tell them you were wanting to cancel because of the price rise before you contacted Virgin? If not BT would not have known that you were cancelling because of the price rise and would charge you the fees they have listed.
If you did cancel first, you will probably find that it is just a computer generated letter. Call 0800.800.030 and ask them to confirm.
BT mobile t&c's, it's the last sentence that is relevant to those with mobile SIM with a £5 discount
17. When you get other services or equipment from us
We often sell a number of services together. We might give a discount, benefit or offer if you (or someone in your home) take more than one service from us. If you get any of these discounts, benefits or offers and then end any of the other services, we may have to increase the charges for the service. If that’s the case, we’ll tell you when you (or someone else) contact us to end the other service. However, we won't increase the charges and you’ll keep getting the discount, benefit or offer during the rest of your minimum term if:
you or someone else in your house ends one of the other services as described in clauses 14b, 14d and 14e; or
you end the BT Broadband service because of a change to it which gives you the right to leave.