BT rebooting router .

[jje]

BT  are rebooting my router sometimes at inconveniant times .5pm is a nuciance where  1am is ok .

 

Why TV section well i belive this is due to an IPC6023 complaint a few months back .

 

How do i know its BT   well error log under TR069 shows multiple connections from      pbthdm.bt.mo   CWMP session .

[jje]

Last BT Log in .

Feb.    (306491.580000) CWMP: session completed successfully
01:24:18, 21 Feb.    (306491.380000) CWMP: HTTP authentication success from https***pbthdm.bt.mo
01:24:17, 21 Feb.    (306489.780000) CWMP: Server URL: https***//pbthdm.bt.mo; Connecting as user: ACS username
01:24:17, 21 Feb.    (306489.770000) CWMP: Session start now. Event code(s): '2 PERIODIC,4 VALUE CHANGE'
01:24:16, 21 Feb.    (306489.330000) CWMP: Initializing transaction for event code 2 PERIODIC
01:24:34, 20 Feb.    (220108.960000) CWMP: session completed successfully
01:24:33, 20 Feb.    (220107.380000) CWMP: HTTP authentication success from https***/pbthdm.bt.mo
01:24:29, 20 Feb.    (220103.960000) CWMP: Server URL: https***pbthdm.bt.mo; Connecting as user: ACS username
01:24:29, 20 Feb.    (220103.950000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
01:24:29, 20 Feb.    (220103.500000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
01:24:20, 20 Feb.    (220094.440000) CWMP: session completed successfully
01:24:19, 20 Feb.    (220094.240000) CWMP: HTTP authentication success from htt***/pbthdm.bt.mo
01:24:17, 20 Feb.    (220092.320000) CWMP: Server URL: https:**/pbthdm.bt.mo; Connecting as user: ACS username
01:24:17, 20 Feb.    (220092.310000) CWMP: Session start now. Event code(s): '2 PERIODIC,4 VALUE CHANGE'

[Gemma_P]

Hi @jje

Sorry to hear you are experiencing problems, if you PM me your telephone number I'll take a look into the issue for you.

Gemma