I lived in Manchester in 2009-2010, and moved to London last September.
I recently received a letter from BT's debt collector requesting payment for my old address.
I am surprised that I owe money to BT, as far as I have always used Sky for my phone line. What is even more surprising is that they actually have my present address!
However, during my rental period at the said time I had always received letters from BT requesting payment: it was from the previous tenant.
Please advice how I should proceed, thank you.
Ask the forum mods to take a look at this for you via this contact form - http://bt.custhelp.com/app/contact_email/c/4951
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