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Aspiring Contributor
393 Views
Message 1 of 4

BT speed tester incomplete results

Does anyone have any idea why the BT speedtester never shows me my line information, it shows my speedtest result but not what my line rate max is and the green or red bars graphs.It says there is an error in retrieving the information try again.

This used to work but hasn,t in a while and i would like to see what my max attainable is as the upgrade was supposed to be 63Mb down/20 Mb up but am getting no where near that.

 

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3 REPLIES 3
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Aspiring Contributor
338 Views
Message 2 of 4

Re: BT speed tester incomplete results

Bump
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Distinguished Sage
331 Views
Message 3 of 4

Re: BT speed tester incomplete results

the speedtester has been playing up recently try an alternative speedtest speedtest.net works ok
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Aspiring Expert
312 Views
Message 4 of 4

Re: BT speed tester incomplete results

AFAIK India script readers will only accept results from the BT Speed Tester when dealing with fault reports.

 

Has this changed?

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