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ironman123
Recognised Expert
451 Views
Message 1 of 5

BT speedtester error.?

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Performance Tester is unable to run the speed test for your telephone number:. Please check that it is the correct telephone number for your service. Did you follow all the instructions given on the website, before initiating the speed test. If not, then please follow all the instructions carefully and try to run the test again.If you believe it is the correct number for your service and you have followed all the instructions then please ask your Service Provider whether you can use Performance Tester to test your Broadband speed. If yes, then ask him for the Service ID of your broadband connection and try again with this Service ID along with your Telephone Number. If this problem persists, raise the issue with your service provider.

 

I am getting the above error message but have not had any problems with entering my phone number before.?

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4 REPLIES 4
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MedicUK
Contributor
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Message 2 of 5

Re: BT speedtester error.?

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I'd remove your phone numberSmiley Surprised

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ironman123
Recognised Expert
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Message 3 of 5

Re: BT speedtester error.?

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Thanks Medic,I must be tired,don`t usually forget things like that.
Thanks again.:)
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Nige32
Aspiring Expert
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Message 4 of 5

Re: BT speedtester error.?

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Hi must be catching I am getting the same error.

 

 Just to let you know its back up and running now

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ironman123
Recognised Expert
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Message 5 of 5

Re: BT speedtester error.?

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Thanks! Nige.:)
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