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ateas
Aspiring Contributor
296 Views
Message 1 of 3

BT speedtester

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Anyone having problems with the speedtester today...it won't recognise either my phone number or service ID

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT speedtester

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should only need your phone number to work  - service id should be blank

 

just tried it and it was working but slow



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ateas
Aspiring Contributor
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Message 3 of 3

Re: BT speedtester

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Working fine today.

I've used it hundreds of times over the years and this is the first time I've had a problem. The message was a bit deceiving because it was saying my phone number wasn't recognised, rather than that there was a problem with the tester.

You can use either the phone number or the service ID or both...as it clearly states on the page.

I stopped using this forum several years ago because at the time there were a number of users who couldn't resist replying, even when they had nothing to say...I hope it's better now.

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