I have SKY and BT Sport. When watching any non live football on CH414 (but not 413) I get Vertical and Horizontal sports updates which makes viewing very annoying.
BT help desk said BT does not transmit this info:, contact SKY. Before I spend money with them has any one else had this experience?
Solved! Go to Solution.
The left and bottom information panels shown on "BT Sport Europe" are part of the broadcast by BT Sport.
Welcome oldron -
Sadly the helpdesk has given you incorrrect information - It is BT which has decided to inflict the sports update on you. and they have continued to do so despite numerous complaints and requests for coverage to be provided without the intrusive information which frequently contains spoilers to the progrsam being viewed
Their justification :
This summer BT Sport introduces exclusively live coverag of the UEFA Champions League and the UEFA Europa League and has recently introduced a new channel to our line-up called BT Sport Europe.
On the new channel we provide viewers with a news and schedule information service that appears during programming but NOT when we are showing LIVE sport.
We want all of our viewers to have the best possible viewing experience by offering them latest scores and information as well as making them aware of all our LIVE fixtures, for what we’re sure will be an exciting season ahead.
There is a thread at
There is threads about the banner or LBar. The on screen wording says, “To enjoy BT Sports in Full Screen, BT TV viewers go to channel 470 or 455, Sky viewers press Red.”
So I presume you are a Sky user?
I agree, they are very annoying and detract from the enjoyment of watching the program. Even more annoying and a blatant spoiler is when there are two live games (the recent European Rugby) transmitted at the same time and the score for the other game is given out by the commentators. Very bad sportsmanship from BT as most people would want to watch the recorded game without knowing the score.
That is the problem with the LBar as default. The default should be full screen and you can add the LBar if you want to.
BT though think otherwise.
How do I get rid of the very annoying black top banner on BT Sport please? I am using an an Apple Macbook using Safari, High Sierra.(Version 11.0.3).