Can't LOGIN to eMail

[JohnH94]

As stated in Message 20, Edge works fine for me, but I may be using a different version of Edge to access my BT Mail. My version of Edge is 83.0.478.58. Might be worth checking

[MEvans1]

Dear PaddyB,

Could I contact you too please. 

Martyn

[ras_undy]

Just got the work laptop booted up, and same error in edge, as chrome and safari.

Webmail should work on any up to date browser, there should be no need for anything specific, thats the whole idea behind it.

[PaddyB]

Hi @MEvans1,

Thank you for posting, I'm sorry if you're having the same problem getting into your email. I've sent you a PM with details on how to contact the Team.

Thanks

PaddyB

[cdfletch01]

Dear Paddy, I am having the same problem logging on to email. Please can you advise who to contact to rectify this. Thank you.

[PaddyB]

Hi @cdfletch01,

Thank you for posting I've sent you a PM with details for how you can contact the Mod team.

Thanks

PaddyB

[Ozzig]

Just posting to get updates as I have the same problem, only tried Chrome and Edge though.

Thanks.

[Ozzig]

Might be a coincidence, but I tried an ...

ipconfig /flushdns

Hit F5 in Chrome and boom, there's my webmail.

😁

[Park_Ranger]

Same (Or similar) problem, was working ok about a week ago, I have cleared cookies etc, reset my browser, tried a different browser with the same problem.

[Dalandius]

Having the same problem, it worked last week but now all I get is:

This page isn’t working

signin1.bt.com didn’t send any data.

ERR_EMPTY_RESPONSE

How do I fix this?