I have installed the BT wifi app on my Ipad
When I input my username and password, I then get asked to opt in.
However I am already opted in.
everytime I open the app this happens again.
I have been with BT for several years but upgraded to infinity 2 a few months ago.
I used bt wifi before upgrading to infinity with no problems.
can anyone please help me
are you connecting to BTWIFI or BTWIFI-X - the latter is for iphone/ipad and need you to instal a profile
Thank you I was trying to connect to BT WiFi - fon. because a password was required for BT Wifi - X
How do I install a profile?
if you try and connect to BTWIF-x - it is logon as BTWIFI - and you will then get chance to download profile
should be ok just sign in should be the same
Your BTWifi log on needs to be the same as your MyBT BTID log on and password which should be the same as your email address and password.