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Newbie
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Message 1 of 4

BT6500 Text messaging problem

Hi i Purchased the Bt6500 phone  from BT last week and i am having problems recieving text messages on the device. i have signed up to Bt sms service and can send text messages without any problems. However when i recieve a text message it comes though as a voice message and not as a text message. Anyone else had this problem any help with this would be greaat Thanks in advance

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: BT6500 Text messaging problem

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Newbie
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Message 3 of 4

Re: BT6500 Text messaging problem

Thanks but http://bt.custhelp.com/app/answers/detail/a_id/9057/related/1

Does not solve the problem i am registered with sms service and i have caller display.  nuisance call barring work fine which requires caller display to function?.

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Recognised Expert
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Message 4 of 4

Re: BT6500 Text messaging problem

I have  exactly the same problem with a BT7600 see my thread on the following link, and the answer that I received after much

 

investigation by a moderator on this forum.

 

https://community.bt.com/t5/Phones/Text-messages-as-Voicemail/td-p/1080570

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