Hello. The answer phone on my BT8600 keeps trying to record a message when callers have rung off without leaving any message. This makes the line engaged to any other callers. Help please!
@mtparkes Thanks for posting, I'm sorry about the problems you're having with your BT8600 answering phone. I searched the user manual and FAQ's but can's see anything that is relevant to the problem you're experiencing.
If you contact the BT8600 helpdesk using the details below they'll be able to offer you advice on this.
By phone: 0800 145 6789
Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm
By email: Click here for email support
If your product is out of warranty contact BT's recommended agent
By phone: 0800 980 8999
I've got the exact same issue. Did you get a resolution? Thanks
Sorry, my phone is out of warranty and I haven't got around to contacting BT's recommended agent yet as fault hasn't occurred recently.