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T_O_G
Beginner
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Message 1 of 2

BTCLOUD - Ransomware attack

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If anyone was unlucky to be a victom of a ransomware attack would the btcloud softare automatically upload the encrpyted files thereby redering the backup useless?

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JoeV
Retired BT Expert
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Re: BTCLOUD - Ransomware attack

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Hi @T_O_G,

 

BT Cloud keeps an unlimited number of 'versions' of old files, so even if the ransomware infection went undetected for long enough for BT Cloud to upload the encrypted versions, the unencrypted versions would still be safe on BT Cloud.

 

You can see more info about file verisons here (under 'BT CLoud on the web, then 'managing file versions': http://bt.custhelp.com/app/answers/detail/a_id/56970/

 

The best line of defence against ransomware is good antivirus software (BT offers free BT Virus Protect to all our broadband customers), but if the worst did happen you would be able to restore original file versions from BT Cloud.

 

Thanks,

Joe

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