Want to help BT shape the future of our support products?x
We're looking for feedback on your experience with BT and some of our support products, to help make them work better for you. Take our 5-minute survey and you could win a £50 Amazon voucher. Read more here, BT Customer support products
living next door to the exchnage makes no difference as BTFON/OPENZONE/WIFI are broadcast from hubs in customer homes not the exchange
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Glad you have found the BT app works for you. I don't know if you noticed this is an older post and I don't think the app works on laptops but maybe you could confirm if it does, perhaps you are using on Windows 8