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Smokey99
Beginner

on ‎13-10-2021 11h08

754 Views
Message 1 of 2

BTTV G4 BOX

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I am unable to use my box with ALEXA to search, in my opinion ALEXA IS COMPATIBLE.

Why then can I not use Alexa to TURN ON/OFF MY BOX.

 

I was told by someone on WEBCHAT it’s because the G4 box hasn’t got WI-FI.

but surely if this was the case I WOULDNT be able to use ALEXA at all with the box

 

 

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zulu17
Distinguished Guru
Distinguished Guru

‎13-10-2021 11h22 - edited ‎13-10-2021 11h26

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Message 2 of 2

Re: BTTV G4 BOX

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Hi @Smokey99 

Alexa was only enabled  for Search on Youview.

https://support.youview.com/youview-box/set-up/pairing-amazon-alexa-to-youview/

https://support.youview.com/youview-box/set-up/how-to-use-voice-search-with-amazon-alexa/

 

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