Update now available

[Helengrant47]

Thanks for that. Great help 

[happyjack]

yessssssssss thanks for support..i am back on

[GarryJ]

After uninstalling and reinstalling the app on the firestick, I can say that all is now working fine! Thanks to Darren and the team for all your help!

[Barcabaggies]

So an uninstall and reinstall should do the trick?

[Helengrant47]

Yeah I just uninstalled and added again and works great 

[mal49]

Happy days ,just checked and working away.

[SharonH]

Thanks for the support. I can confirm that I have uninstalled and reinstalled the BT TV app and it is now working perfectly.

[Barcabaggies]

I uninstalled and reinstalled the BT app. After I have entered my log in details (which are definitely correct) I get the message "Sorry you've entered the wrong details, sorry there's been a problem logging in, please try again" and the code ZJ931?  What is the issue?

[DarrenDev]

There's a problem with your account @Barcabaggies. Try following the steps here to check your account: https://www.bt.com/help/tv/fix-a-problem/bt-tv-app/general/problems-logging-in-to-the-bt-tv-app-and-...

[Barcabaggies]

There ISN'T an account issue, I can watch on my main TV & my tablet so why not on the firestick?