Update now available

[DarrenDev]

Do you have a BT TV App Extra subscription? @Barcabaggies

[Barcabaggies]

No

[DarrenDev]

You need a BT TV App Extra subscription to use the app on Amazon Fire TV or other large screen devices. Details available here: https://www.bt.com/tv/appextra

[Barcabaggies]

Ok cheers

I believe I can watch thru Firefox, but it won't let me as it says I need to manage cookies (VCO86) to do this. How/where do I go to manage them please?

[tugdolan]

I have sports extra still no joy

[DarrenDev]

You need BT TV App Extra to use BT TV app on an Amazon Fire Stick @tugdolan. There is no BT Sport app available for Amazon devices.

[DarrenDev]

@Barcabaggies you need to follow the instructions that NeilO has already provided in the other thread that you've raised. Where he's said menu, he means the 3 horizontal bars in the top right corner of the window.

[tugdolan]

I was able to watch sky sports on my fire box/stick until very recently now there is the error code ZS001, have BT changed any thing ?

[tugdolan]

sorry not sky sports i meant bt tv and sports

[DarrenDev]

Hi @tugdolan. This issue has been fixed, but your device needs to update the app to the latest version. This should happen automatically, but if not then uninstall and install again to pick up the fix.