i was just wondering if you could help me as the BTWiFi VPN does not work on my Computer Macbook Pro 2012 with OS X 10.8.2 Mountain Lion with all updates
When i connect to the BTWiFi Wifi and login then launch the Cisco App i get An Error Code 51 (See Image Below)
I hope that some body can help or if this can get passed onto support
If you are still with O2 broadband have you tried the O2 forum?
Hi, Thanks For the Reply.
It was my sister useing her Bt Total Broadband Login and that is why i have put it on the BT Forum
So i am hoping that somebody will be able to help get the VPN working
It appears that you have to now connect to a premium BTWifi hotspot to able able to download this.
(coffee shop etc)
It used to work using via BTOpenzone coming from a home hub, as this was how I installed it.
Ok well thats funny as my sister has downloaded it for mac, windows 7, 8 and iPhone (VPN) while connect to BTWiFi Not BTOpenzone but she can not get it to connect on the mac with the VPN connected to BTWiFi and Windows 7 and 8 and iPhone can connect and use the VPN but when you lunch the CISCO VPN Client for mac it gives the error code 51 but it will work when she uses the windows 7 and 8 pc and iPhone and she can connect to the VPN then. it will also work if you enter the setting in Manually.
BTOpenzone (as it was called) was also a premium hotspot, it's now called BTWifi.
I've never owned/used a MAC so I can't really help much more than what I've already mentioned:(
If you would like to contact one of the UK based BT Care Team who moderate this forum, they may be able to help.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
Would i be able to get an update with my Reference Number please as i have not heard anything for the support team that i email the other day?