i have two lines into my property one of which has bt broadband installed on it and i wish to have bt infinity but i wish to have this on my second line due to the situation with my pc (prefer wired connection) i have twice telephoned and been put through to home movers which tell me "no problem we will move the broadband over to your second line and then you can order bt infinity" great!!.....no two phone calls two weeks and nothing!!!
so do i need to cancel my bb and do without it and then reorder infinity on my second line ? or do i do as so many are telling me and just cancell everything and go with another company?
i have been with bt for over 20yrs always told the door knockers not interested when the come calling from virgin and talktalk but i feel that no one is doing as asked.
if i do leave its the line rental on two lines, the bb option3 and bt vision so works out at an average of £1000+ a year perhaps thats not much to lose for a big company like bt.