Regarding the subject above, it is plain one should not be touched with the other! FINALLY got my phone back after a Magic Kingdom monkey decided to connect my No. to a vacant house two doors away. Got a cheque from LaLa land for £18 then a Bill for £24 even though I'd been unable to use my phone for 3weeks. Then some goon decides to restrict my service even tough I haven't yet had a correct amount. Ombudsman here I come, I've had enough and have given this evil empire enough rope.... Guess what they can do with it, either end , I don't care!