My local exchange according to the open reach "where and when" search map is accepting orders but, as I am sure many of you have already found out this is misleading. Just a couple of questions.
I have read that the status AO (Accepting Orders) indicates that the exchange has been upgraded and at least 10 cabinets have been upgraded to FTTC.
You guessed it, I cannot place an order.
I looked on the Sam Knows website and it says that the exchange serves approximately 719 residential and 57 non residential premises. I have read that a single cabinet can serve (depending on the size of the cabinet) between 120 - 280 homes. (The figures vary depending on what site you look at) but I think you get my point.
If the exchange along with the 10 cabinets have been upgraded why can no one place an order? If they have not been upgraded why is the open reach map indicating AO
sennd a email to Openreach using the email address posted
openreach will email you back but may take a week or so and give you information on your line and if infinity will be available and estimated date
My cabinet has not been upgraded according to the open reach checker.
This is why I am asking the question. When the status of the exchange is indicated as AO then the exchange + 10 cabinets have been upgraded. Why is my exchange indicated as AO? My connection is not directly to the exchange but from cabinet 1. which is .08 miles from my property.
I have tried to find out out how many cabinets are in my local exchange to no avail. The criteria for the current status of the local exchange indicating AO for superfast broadband is as I have stated "the exchange + 10 cabinets have been upgraded"
If my exchange serves less than 10 cabinets why is it indicating AO?
My local exchange is indicated as AO. But as someone else has pointed out in an earlier response my exchange may have less than 10 cabinets. So why is my local exchange indicating AO?