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Message 1 of 15

Battery replacements big problems

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My phone batteries are beginning to run out of the steam with the bleep bleep noise warning me of lack of power after half an hour conversation....randomly I chose some own brand AAA battery which seems to work with two of the phones, when I ran out and bought some more, I bought Duracell, didn't work, Energiser, didn't work, Tesco own brand, didn't work. I am really cross I've spent about £14 on batteries and none work, all brand new, all wasted. What supermarket AAA batteries work in these F-ing phone?! This really has to stop BT, please make your phones accept any AAAs please. Next time I won't be buying BT phones at this rate. 

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Message 2 of 15

Re: Battery replacements big problems

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? Cordless phones.

 

You are using rechargeable batteries aren't you??

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Message 3 of 15

Re: Battery replacements big problems

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A lot of phones use rechargeable batteries - did you check?


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Message 4 of 15

Re: Battery replacements big problems

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Snap imjolly
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Message 5 of 15

Re: Battery replacements big problems

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Lol


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Message 6 of 15

Re: Battery replacements big problems

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Hi vanessajw,

 

I've located the following information on bt.com/help and randomly choosing batteries is not recommended, this could be dangerous if they are not rechargeable or compatible with the phone. 

 

Important information about replacing batteries

You must replace the batteries with rechargeable batteries of the same type and rating (see your user guide for the correct type). Using incorrect batteries or non-rechargeable batteries could damage your phone, cause overheating or a possible fire or explosion.

Batteries are available from the BT Helpline. The Helpline number is in the user guide and sometimes on the underneath of the base station of your product.

 

Thanks

 

Neil

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Beginner
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Message 7 of 15

Re: Battery replacements big problems

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No I'm not, I've found that Sainsburys own brand do work in the past, but the fact that all these other makes don't really make me cross. I don't see why this has to be a big problem.

 

I am going to look at a charger base for re-charging the batteries inside, as I have now noticed they are re-chargeable, but it's so tiny print you wouldn't know unless you knew already and were looking. I would expect any gadget, phone or remote to take any type of AAA batteries. Not have to do a major amount of research on which ones to get after wasted and expensive mistakes. 

 

Thank you every one for your help though. 

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Message 8 of 15

Re: Battery replacements big problems

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Hi vanessajw,

 

What's the model of your phone? If you set the handset on the base station it will normally charge the batteries in the phone but don't try this if you have put non-rechargeable batteries in the phone handset as this is dangerous.

 

Neil

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Message 9 of 15

Re: Battery replacements big problems

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In the end I rang up the number in the user guide and have ordered new expensive batteries from BT at vast expense, For another £15 I could have bought a new pair of handsets from Gigaset, another time perhaps. Not pleased, I shall consider another make for the next handsets, are other phone make handsets like this? 

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Message 10 of 15

Re: Battery replacements big problems

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I believe most if not all cordless phones use rechargeable batteries.

 

There is no need to buy a charger, as Neil says it is built into the base units.

 

I have a set of cordless phones that are at least 10 years old and have never had to replace the rechargeable batteries.