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Message 1 of 4

Being charged for 123 when I haven't used it

I have noticed on my last 3 bills I have been charged for the service 123 which I haven't used. Twice it's been for 2 calls and once for 3 calls, each call is 50p. I was wondering if any one else has had this issue. 

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Message 2 of 4

Re: Being charged for 123 when I haven't used it

@adsalets 

Can be caused by a line fault. Is there any noise on your phone when you make a call?

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Message 3 of 4

Re: Being charged for 123 when I haven't used it

try search for calls to 123   there are numerous posts

https://community.bt.com/t5/Bills-Packages/Erroneous-Bill-Charges-to-123/m-p/2109256



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Message 4 of 4

Re: Being charged for 123 when I haven't used it

Thank you 

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