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Patty-L
Recognised Expert
525 Views
Message 1 of 3

Billing (weekend again)

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Hi There, as I expect you all know it is the weekend again, ? When customers who are working all week check they're usage

 

etc. Online  on my BT. and guess  what :-

 

Billing service unavailable try again later.

 

This seems to happen very frequently on weekends, or is it only me that gets this. Smiley Indifferent

 

Patty-L

 

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2 REPLIES 2
Distinguished Guru
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Message 2 of 3

Re: Billing (weekend again)

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Hi Patty, I don't normally bother looking at the Bills and usage, but after seeing you are having probs, just had a look here and all appears to be okay.

 

But you are right there are regular posts on this not working.

 

Nearly as many as webmail problemsSmiley Wink

toekneem

(EASBF)

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Patty-L
Recognised Expert
501 Views
Message 3 of 3

Re: Billing (weekend again)

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Hi toekneem, By later this afternoon it was working again.

I have renewed my contract and was just checking as they have me down as Evening & Weekend calls when it should be anytime
calls, which they say is an add-on.
At least I am not getting charged for my calls, but keep checking to make sure.
regards Patty-L
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