Black Friday 2019 JBL soundbar sim only deal offer

[John999]

Does anyone have any ideas how I can get the soundbar that was part of the deal ? Five phone calls to BT Mobile and an email to BTshop and nothing after four months of waiting and trying where do I go next the CEO ? 

[Keith_Beddoe]

@John999 

Unfortunately its not going to be possible at this time, for the forum moderators, who are the only BT employees on this forum, to investigate these promotions, as they are dealing with priority welfare escalations only.

You can try ringing BT Billing on 0800 800 150