Hi everyone, I can not get my BB Bold to connect to WiFi unless I change the router security to WEP and would like to get an idea of how many other HH3 users are having the same problem.
Set the hub back to WPA/WPA2
then try this....
(never owned or used a BB, but it's still a phone at the end of the day)
Connect Manually, add your hub's SSID (BTHomeHub3-****), under security type select Pre-Shared Key (PSK) and enter the wireless security key.
PSK is WPA on a BB apparently
WPA Personal is PSK (Pre Shared Key) - I'd try this one first
I'm on WPA Personal. I've had three discussions with bt staff regarding this problem and guess what they all say something different. If BT don't give me any support I will end up buying a router that does do what it is supposed to do.
Have you tried deleting/forgetting the hub's SSID on the phone, also, via the hub manager, delete any saved settings for the phone - sounds like there could be a conflict going on
Then try to reconnect
The really annoying thing about this is BT seem to be aware of it according to the last customer service adviser I spoke to. There are a lot of reports on other forums regarding this problem but getting someone from BT to actually sort it out is frustrating because most of the advisers talk to you like you don't know the first thing about networks and how they work.