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wizkid
Aspiring Expert
526 Views
Message 11 of 15

Re: Blank online account screens

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Hi,


I contacted BT this afternoon through email to report the issue with my account and I have checked my online account this evening and there is phone fault reported on my online account. I am not sure if this is correct because the problem is with my online account and not phone line. The email I got was from BT Broadband Helpdesk and I dont even have my broadband with BT.


Could somoene please advise,


Thanks

 

 

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djh22
Recognised Expert
523 Views
Message 12 of 15

Re: Blank online account screens

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Yea there's some very strange goings on at BT, I reported it via the Twitter form as requested by the BT care Twitter team and 2 hours later had a customer satisfaction survey about the way it was handled.

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djh22
Recognised Expert
509 Views
Message 13 of 15

Re: Blank online account screens

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My screens are back to normal today Smiley Happy

 

Del.

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Patty-L
Recognised Expert
503 Views
Message 14 of 15

Re: Blank online account screens

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And mine Del, must have beena blip again yesterday!!

Pat
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djh22
Recognised Expert
499 Views
Message 15 of 15

Re: Blank online account screens

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That's good Patty,  wonder how long before the next blip Smiley Sad

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