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kdsc
Beginner
276 Views
Message 1 of 2

Boots Voucher, Uswitch Feb 2016

Hello

 

I signed up for BT Infinity/TV on February 3rd 2016 via an email link from Uswitch.  I still have thje email.  It says that teh offer is £125 prepaid card + £40 Boots voucher.

 

I have received the prepaid card, and followed the claimmyreward l;ink for the Boots voucher, and received nothing.

 

On contacting BT I received the follwoing reply

 

"I have looked into your enquiry and can see that you are not eligible for any Boots vouchers on the order raised on 03/02/2016. There were no offers with any of our partners for Boots vouchers at this time. I am therefore unable to process the claim."

 

So I forwarded them the Uswitch email, clearly stating the offer, and clearly dated 03/02/16.  The representtaive, Sam, replied and denied that this offer exisited.

 

Can anybody help?

 

Thanks

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1 REPLY 1
DavidM
Moderator
Moderator
268 Views
Message 2 of 2

Re: Boots Voucher, Uswitch Feb 2016

Hi @kdsc and welcome.

 

It certainly sounds like theres a crossed wire here somewhere. Can you send me over all the details you have on this and I'll try to help. You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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