Both upload and download speeds have dropped

[john46]

there is nothing wrong with your speeds they are within BT Wholesale spec

[john46]

BT use connection /sync speeds in their estimates as download speeds can and do vary constantly

[neitherspanish]

>you are overthinking your problem 

You are not answering any of my questions. I have passed you all the information you requested but have only received negative quips. 

[Webby]

No one can tell you the reason why without an engineer investigation, however, as the service is still working within the expected range of speeds, an engineer visit is unlikely to be granted.

[john46]

---

@neitherspanish wrote:

>you are overthinking your problem 

You are not answering any of my questions. I have passed you all the information you requested but have only received negative quips. 

---

There is nothing wrong with your connection it is working within BT Wholesales specs 

[neitherspanish]

So you're not at all bothered that the speed's dropped then? 

[john46]

Download speeds vary constantly dependent on general internet activity that is why your sync speed to the router is used by all providers as that is the speed you actually connect to the exchange broadband equipment

[Webby]

The clue is in the technology.

ADSL is a rate adaptive service, and thus, speeds will vary and is the reason the Wholesale DSL checker provides a range of speeds for any given line.

[neitherspanish]

I've experimented with 4G broadband and I'm getting 8 times the download rate and 25 times the upload rate as I was getting with the BT fixed line so my way forward is clear. 

[Webby]

Just be wary of usage limits.