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Newbie
2,174 Views
Message 1 of 9

Box will not turn on in mornings

I have seen this question posted previously with no answer, hopefully I will get one.

 

Is my box faulty?

 

The box will not switch on in the mornings although it used to. (the light stays red) The only way to turn the box on is to unplug from the mains, leave unplugged for a while, plug in then ok. This is very very annoying. There must either be a fault with the box or maybe a buggy software upgrade. It is a stupid idea anyway that there is no option in the settings to keep the box on. So I have it set on the maximum 12 hours but it still turns off well before 12 hours.

 

Some one please help.

Thank you

Ivor

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8 REPLIES 8
Highlighted
Newbie
2,117 Views
Message 2 of 9

Re: Box will not turn on in mornings

I've the same. If I don't use the box, the light stays orange. I have to switch off on the back and start again.
There seems to be a lot of people with the same issue around.
A reply from bt would be good.
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Highlighted
Recognised Expert
2,052 Views
Message 3 of 9

Re: Box will not turn on in mornings

Are you on High eco mode?  It will take a lot longer to wake up if you are.

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Highlighted
Beginner
1,996 Views
Message 4 of 9

Re: Box will not turn on in mornings

I also have the same issue,

 

the box is not on high eco mode i have reset back to defaults and took it office high eco mode again

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Highlighted
Aspiring Expert
1,949 Views
Message 5 of 9

Re: Box will not turn on in mornings

I occasionally have this issue too.

Box not in Eco mode, usually wakes up fine with a touch of the front button, but sometimes needs a reboot to come back to life.
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Highlighted
Beginner
1,929 Views
Message 6 of 9

Re: Box will not turn on in mornings

seems to be a few people having this issue and no answer for it 😕

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Highlighted
Contributor
1,901 Views
Message 7 of 9

Re: Box will not turn on in mornings

I had a similar problem but it turned out to be the batteries in the remote control even though my YouView box is only two months old.  The giveaway is that the red light on the PVR button would only half-heartedly flash when another button was pressed. Additionally it didn't control my TV either.

 

For the first few times I temporarily got over the problem by twisting the batteries around.  However I only permanently resoved this by putting in new batteries.

 

 

 

 

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Highlighted
Aspiring Expert
1,876 Views
Message 8 of 9

Re: Box will not turn on in mornings

That isn't the issue I'm having. When mine dies, I can't turn it on using the front panel power button, never mind the remote.
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Highlighted
Beginner
1,856 Views
Message 9 of 9

Re: Box will not turn on in mornings

yep have to physically unpower the device 

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