Bridgeton exchange is enabled for fibre, right?

[mitchd2100]

I live closer to the exchange than the test carried out in the pic so I cant be too far away from the exchange. Im wondering why I cant receive Infinity? Is it because I live in a flat?

[imjolly]

enter your phone nimber and see what it says - if connected to the exchange then that's the problem - should give cabinet number if not  http://www.bt.com/includingyou/redesign2012/assets/downloads/BTBasic.pdf

[jac_95]

Hi mitchd2100,

The Openreach Superfast Fibre Broadband Scheme is being rolled out, done and managed by Openreach FOR ALL communication provider/ISPs, so BT Retail (a communication provider/ISP whom operates this forum) does not have much say as to when and if you will be able to get fibre broadband (FTTC or FTTP or equivalent) as that is up-to Openreach.

Your exchange (BRIDGETON) maybe "Accepting Orders" for fibre broadband but your cabinet will also need to upgraded with a FTTC cabinet to allow customer connected to the pcp (cabinet) to get FTTC fibre broadband

Not all the cabinets in a fibre enabled exchange area will be upgraded, so some areas in that exchange area will be unable to get fibre broadband at this current time.

If there is no mention of WBC FTTC when checking the BT Wholesale Database then unfortunately it looks like your cabinet isn't currently in Openreach's fibre broadband rollout plan. 

Click here to see what your looking for in the BT Wholesale Database

Having a look at the properties in G31 4EH it looks like the majority are connected to pcp53 which hasn't been upgraded with a FTTC(DSLAM) cabinet.

The Openreach Superfast Fibre Broadband rollout plans are still being added too. 

So your cabinet may be upgraded in the future, though there is no public time scale on when that will be.

Please bear in mind that in some cases it may not be possible to provide FTTC broadband in areas due to: 
 
• Your line may be too far from the local street cabinet to have a stable FTTC broadband service such as BT Infinity service.
• Your local street cabinet may not be suitable for fibre optic cables.
• We haven't yet got the council's planning permission to do the necessary work at your local street cabinet.
• Your home may not be suitable for fibre optic cables.
• Your landlord may not have agreed to the fibre infrastructure being provided in your building (for example if you live in a flat).

• There isn't a adequate power supply

• Health and safety issues

• No ducting or inadequate ducting

• Not financially viable for Openreach to upgrade as part of the commercial fibre rollout

plus lots more.

The build of the fibre broadband infrastructure in the area isn't always easy and can be very complex.

You can try emailing NGA Openreach via nga.enquiries@openreach.co.uk with your landline number, address and pcp(cabinet) number to see if they have any more information regarding upgrading your cabinet.

In areas where the commercial Superfast-Openreach fibre broadband rollout will not be able to reach, your local council or govenment BDUK superfast broadband rollout scheme may be able to help. For more information on your BDUK superfast broadband rollout scheme, you will need to contact your council or government.

Unfortunately BT Retail (a communication provider/ISP who operates this forum) does not have much say as to when and if you will be able to get FTTC or FTTP/H based broadband such as BT Infinity.

You can register your interest for Fibre Broadband such as BT Infinity by going to http://superfast-openreach.co.uk/expression-gen.aspx

You can keep checking the BT Wholesale Database and BT Infinity website for the most upto date information as these are updated regularly.

The Superfast Openreach When and Where website is: http://superfast-openreach.co.uk/where-and-when/

Also look out for these FTTC Cabinets on/near your street/area. If you see one near your old cabinet (pcp) then you maybe in luck for Fibre broadband.

Cheers

[db218]

@mitchd2100

Using this checker you are connected to a cabinet that is currently "Not part of a phase" to have a fibre cabinet with a fibre capable DSLAM

So although the Exchange "Bridgeton" Code: WSBRI located at post code G40 2RX is "accepting orders" you, sadly, cannot at present get a FTTC connection from any provider.

As can be confirmed by putting your details "phone no" and "postcode" into this checker or this checker which will tell you which cabinet you are connected to

If you put your "phone no" into this BT Broadband checker it will tell you what you can get

RE: jac_95's photo the FTTC cabinet is a fairly large one, often they can be half the size, it will not have a cabinet number on the outside, many will have BT's ~12 in square "BT Infinity available here sticker", the main street cabinet in the photo looks to be a fairly new one, it should have a cabinet no on the outside, often these are in stencilled writing, some old cabinets may even be of concrete or cast iron construction and can be upto 100 feet from each other, I have seen them on opposite sides of a road, and sometimes just round a corner.

The SamKnows site can reveal much more about you exchange

[legitimise_sailing]

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@jac_95 wrote:

Having a look at the properties in G31 4EH it looks like the majority are connected to pcp53 which hasn't been upgraded with a FTTC(DSLAM) cabinet.

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Your cabinet no 53 hasn't been upgraded for fibre 😞

[mitchd2100]

Thanks for all the very informative answers guys, but its really frustrating when BT are advertising 160MB speeds on the website now and I cant even get Infinity 1. I suppose thats what happens when companies have the monopoly on a product. Its just a shame Im not in a virgin media area I would be all over that.

[db218 · Accepted solution]

What Sales Walleys and Advertisers promise and what is technically possible often differ. You have to read the small print and notes. It is there that not all cabinets are being connected.

What is commercially viable is often the question re any service provider. I.E. they will install where the equipment is likely to return the highest payback, try to sell as if its everywhere and then get a bad reputation for their shortcomings. 

[mitchd2100]

Im not really that fussed about BT fibre any more after reading most of the topics in this forum anyway, its all complaints and bad service so I might have dodged a bullet after all.

I have waited a year and a half so even when/if fibre comes to my area Im pretty sure I wont be getting it from BT.

[legitimise_sailing]

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@mitchd2100 wrote:
Im not really that fussed about BT fibre any more after reading most of the topics in this forum anyway, its all complaints and bad service so I might have dodged a bullet after all.

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It's ok actually

[mitchd2100]

If I ever get anywhere near that speed I will be a happy man, untill then I will keep my fingers crossed. I am glad some people are happy with their over 100Mb fibre speeds while some of us are still waiting with our 10Mb lines... Maybe one day, maybe one day..................