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queenr
Contributor
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Message 31 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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Hi ..... good news my connection has been up for more than 5 hours and it like the modulation has been changed from G.992.1 Annex A to G.992.5 Annex A , the complete display is:-
ADSL Line Status
Connection information
Line state: Connected
Connection time: 0 day, 05:29:29
Downstream: 7,335 Kbps
Upstream: 728 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 8.4 dB / 5.9 dB
Line attenuation (Down/Up): 51.0 dB / 28.6 dB
Output power (Down/Up): 0.0 dBm / 12.6 dBm
FEC Events (Down/Up): 60006 / 1182
CRC Events (Down/Up): 332 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 5542 / 0
Error Seconds (Local/Remote): 0 / 0
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Distinguished Sage
Distinguished Sage
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Message 32 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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your speed has improved slightly and you now need to stay connected as there is now a 10 day training where the router may reset (often) as it tries to find best stable connection for your line



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queenr
Contributor
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Message 33 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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Today the connection has been more stable....
ADSL Line Status
Connection information
Line state: Connected
Connection time: 0 day, 03:17:42
Downstream: 7,217 Kbps
Upstream: 739 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 8.6 dB / 5.6 dB
Line attenuation (Down/Up): 51.0 dB / 28.6 dB
Output power (Down/Up): 0.0 dBm / 12.7 dBm
FEC Events (Down/Up): 30693 / 145
CRC Events (Down/Up): 167 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 3025 / 0
Error Seconds (Local/Remote): 0 / 0
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Software version V100R001C01B031SP09_L_B | Time & date 18:10 08/01/2012
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Distinguished Sage
Distinguished Sage
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Message 34 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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there has been a reset just as expected during training - just leave it and let the training period complete



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queenr
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Message 35 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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Yep, tend to leave the hub on all the time... one thing I have noticed is that when the connection does drop the HH3 tends to be very slow in responding to commands e.g. to reconnect or even go to the homepage, when the connection is up its pretty responsive.
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Distinguished Sage
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Message 36 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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hi just leave it it will reconnect at the pace it needs to
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queenr
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Message 37 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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Update on progress 4 days after the line was reset and still getting the connection dropping frequently:-
 Time & Date Message
  17:51:44,11 Jan. DSL Link Down:the duration is 2709 seconds
  16:55:45,11 Jan. DSL Link Down:the duration is 839 seconds
  16:37:10,11 Jan. DSL Link Down:the duration is 417 seconds
  16:25:30,11 Jan. DSL Link Down:the duration is 11850 seconds
  13:04:37,11 Jan. DSL Link Down:the duration is 6234 seconds
  11:17:48,11 Jan. DSL Link Down:the duration is 3205 seconds
  10:19:27,11 Jan. DSL Link Down:the duration is 10892 seconds
  07:05:10,11 Jan. DSL Link Down:the duration is 577 seconds
  06:50:10,11 Jan. DSL Link Down:the duration is 6994 seconds
  04:45:43,11 Jan. DSL Link Down:the duration is 7790 seconds
  02:30:48,11 Jan. DSL Link Down:the duration is 16373 seconds
  21:55:13,10 Jan. DSL Link Down:the duration is 1019 seconds
  21:33:33,10 Jan. DSL Link Down:the duration is 6062 seconds
  19:51:29,10 Jan. DSL Link Down:the duration is 9899 seconds
  16:52:15,10 Jan. DSL Link Down:the duration is 5707 seconds
  15:07:25,10 Jan. DSL Link Down:the duration is 1161 seconds
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Distinguished Sage
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Message 38 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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just leave the connection to settle on its own
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queenr
Contributor
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Message 39 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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This has been going on since 9th December. Today BT have closed my most recent fault raised on 30th December with the only explanation that I can see as Broadband Fault, very disappointing.
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Distinguished Sage
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Message 40 of 57

Re: Broadband Connection Keeps Dropping - ERROR_NO_CARRIER

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you are on a 10 day line training period it is normal for the hub to disconnect during this time
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