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monkeybill
Contributor
882 Views
Message 1 of 32

Broadband Download Speeds keep dropping off

Hi

 

I have had a pretty good line in terms of stability bar a coupe of early issues but I am not getting really volatile speeds in the evening particularly (seems okay very early in the morning and up to around lunch time) but over last week or so, my download speeds have been really volatile and particularly slow compared with max speeds I have been getting.

 

See attached image which shows BT Speed Tester results.  Really not sure what to do next, can anyone help?  I have reset my BT Hub but makes no difference.

 

Thanks.


MB

 

Screen Shot 2015-03-30 at 20.14.27.png

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31 REPLIES 31
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 32

Re: Broadband Download Speeds keep dropping off

Was there test done wired or wireless?



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monkeybill
Contributor
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Message 3 of 32

Re: Broadband Download Speeds keep dropping off

Hi Wired direct to the Hub.

 

 

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imjolly
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Message 4 of 32

Re: Broadband Download Speeds keep dropping off

What exchnage are you on? Just there are problems with Lanark as can be seen with the forum posts


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monkeybill
Contributor
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Message 5 of 32

Re: Broadband Download Speeds keep dropping off

We are on Darley Dale exchange.

 

Thanks for replies to post.  

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monkeybill
Contributor
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Message 6 of 32

Re: Broadband Download Speeds keep dropping off

Do moderator still pick up issues on the forums, be good to get their opinion as the BT Helpline has been anti help!?!

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john46
Distinguished Sage
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Message 7 of 32

Re: Broadband Download Speeds keep dropping off

yes the mods are around but do not read every post
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monkeybill
Contributor
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Message 8 of 32

Re: Broadband Download Speeds keep dropping off

Could my problem be a capacity issue at the exchange, seems to be evenings only as just retested,
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john46
Distinguished Sage
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Message 9 of 32

Re: Broadband Download Speeds keep dropping off

what exchange are you on
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monkeybill
Contributor
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Message 10 of 32

Re: Broadband Download Speeds keep dropping off

Darley Dale

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