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Clogsie
Beginner
372 Views
Message 1 of 3

Broadband Infinity Dropping out

My broadband connection drops all the time. The light goes orange, purple and green.
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2 REPLIES 2
john46
Distinguished Sage
354 Views
Message 2 of 3

Re: Broadband Infinity Dropping out

Have you tried the quiet line test dial 17070 option 2 you should hear no noise if you can hear noise then it needs reporting to BT faults on 151 with no mention of broadband in the call
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Clogsie
Beginner
345 Views
Message 3 of 3

Re: Broadband Infinity Dropping out

Yes I’ve tried that test and there is no noise.
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