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sarahavincent07
Aspiring Contributor
842 Views
Message 11 of 46

Re: Broadband Infinity speed problems

I just did a speed test on betaspeed.test and the results are:

Ping 8

Down 22.45

Up 4.56.

 

However if I do an upload and check it is:

 

`ping 74

down 6.83

up 0.84

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sarahavincent07
Aspiring Contributor
842 Views
Message 12 of 46

Re: Broadband Infinity speed problems

I just did a speed test on betaspeed.test and the results are:

Ping 8

Down 22.45

Up 4.56.

 

However if I do an upload and check it is:

 

ping 74

down 6.83

up 0.84

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sarahavincent07
Aspiring Contributor
838 Views
Message 13 of 46

Re: Broadband Infinity speed problems

The think one came up with the same results, just cant work out how to link it to this site!!

 

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sarahavincent07
Aspiring Contributor
836 Views
Message 14 of 46

Re: Broadband Infinity speed problems

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sarahavincent07
Aspiring Contributor
834 Views
Message 15 of 46

Re: Broadband Infinity speed problems

Does that work????

 

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XRaySpeX
Recognised Expert
832 Views
Message 16 of 46

Re: Broadband Infinity speed problems

Yes, that's good. Nice & flat :).

 

The speedtests are all consistent with your connection speeds. The issue is why is your connection speed so much slower than BT's estimates. For that we need to see the BT Broadband Availability Checker table.

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sarahavincent07
Aspiring Contributor
824 Views
Message 17 of 46

Re: Broadband Infinity speed problems

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sarahavincent07
Aspiring Contributor
821 Views
Message 18 of 46

Re: Broadband Infinity speed problems

This is the result if I try to upload a picture!!

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XRaySpeX
Recognised Expert
779 Views
Message 19 of 46

Re: Broadband Infinity speed problems

See Uploading Images

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sarahavincent07
Aspiring Contributor
760 Views
Message 20 of 46

Re: Broadband Infinity speed problems

 
BT BROADBAND AVAILABILITY CHECKER
Telephone Number  on Exchange CHELMSFORD is served by Cabinet 12

 

Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateWBC FTTC 18x2 Provide AvailabilityWBC FTTC 18x2 Sim AvailabilityLeft in Jumper  High Low High Low        Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability Date       ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date     Left in JumperOther Offerings     Availability Date       Premise environmentStatus
VDSL Range A (Clean)4432.47.95.327.6AvailableAvailable--Yes--
VDSL Range B (Impacted)36.621.27.23.716.5AvailableAvailable--Yes--
FTTP on Demand33030--Available--------
WBC ADSL 2+Up to 7--5 to 12.5Available--------
WBC ADSL 2+ Annex MUp to 7Up to 15 to 12.5Available--------
ADSL MaxUp to 2.5--2 to 5.5Available--------
WBC Fixed Rate2 ----Available--------
Fixed Rate2 ----Available--------
VDSL Multicast------Available--------
ADSL Multicast------Available--------
Bridge TapU       
VRI--       
NTEFaceplate--       
Last Test Date18-01-1970       
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