Broadband Infinity speed variations

[Golden11]

I live in a rural area and fibre became available recently with the cabinet sited 10 metres from my door, speeds available are 80 : 20, my son lives 100  metres further along the road and his speeds ,from the same cabinet, on the dsl checker were 10 : 1.8 maximum, BT confirmed this and said it was all the line was capable of.

A neighbour 400 metres further along the road from the cabinet gets speeds in line with mine which causes hassle from my son's 3 children. Talking to BT does not help.

What causes the disparity in speeds available? and is there a solution to the problem?

Clarification of this seemingly absurd situaion would be much appreciated.

[imjolly]

enter you sons phone number and see what estimate he gets and also is he on same cabinet as you  which could make all the difference  http://dslchecker.bt.com/adsl/adslchecker.welcome

[Golden11]

Have already given that information, see above.

[imjolly]

the information your already provided looks unlikely if son only 100 yards from cabinet hence why posting dslchecker information will help should you need to contact openreach or mods

[pippincp]

I think the router connection stats from the sons hub would be more beneficial.