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Allison
Aspiring Contributor
1,115 Views
Message 1 of 9

Broadband Not Activated!

My broadband was due to be activated last night 6th July 2011.. It wasn't, I called lastnite they told me to call today, after my phone call with them, it has got me no further, all the information I recieved was the connection 'failed' that it would be Monday now before it was on.

 

Truly this is ridiculous, you pay for a service and you don't get it.

 

I have had to pay for BTFon just to enable me to track their progress in my emails and account (which is expensive) once again to my dismay that on my account there NOW no record of Broadband!!!

 

BT should apply the BTFON to any customers that are wifi enabled when their product is not activated when it should be.

 

I am not a happy bunny!

 

 

Allison

 

 

 

0 Ratings
8 REPLIES 8
Allison
Aspiring Contributor
1,067 Views
Message 2 of 9

Re: Broadband Not Activated!

Thats it had enough!

 

Was apparently cancelled!

 

Now another 5 working days to wait!

 

O and of course no call back!

0 Ratings
Distinguished Guru
1,060 Views
Message 3 of 9

Re: Broadband Not Activated!

Keep well clear of Alison she is

 

Sorry it didn't work out for you Alison. I can see that DavidM one of the mods was going to have a look at it for you,  but that was only yesterday that you contacted him. By the time he manages to come back with an answer it will be near your install date anyway. But at least you might find out the answer, which i believe, was the fact that Phone activation and broadband activation was due on the same day.

 

At least some

might help soften the blow

toekneem

(EASBF)

Allison
Aspiring Contributor
1,050 Views
Message 4 of 9

Re: Broadband Not Activated!

Aww thank you.

 

You have made me smile, i just got really annoyed because the Tech Support number isn't working tonight so my phone almost flew out the window!

 

Thanks for bringing a smile to my face Smiley Tongue

0 Ratings
Allison
Aspiring Contributor
1,032 Views
Message 5 of 9

Re: Broadband Not Activated!

THATS IT!!!

Tags (1)
0 Ratings
Distinguished Sage
1,029 Views
Message 6 of 9

Re: Broadband Not Activated!

Hi all you can do is wait for your new date David M will get it all sorted for you
0 Ratings
Distinguished Guru
1,019 Views
Message 7 of 9

Re: Broadband Not Activated!

You didn't put the phone through the window did youSmiley Mad

toekneem

(EASBF)

0 Ratings
Allison
Aspiring Contributor
1,013 Views
Message 8 of 9

Re: Broadband Not Activated!

No lol, cause its the only thing that works! Smiley Very Happy

0 Ratings
Distinguished Guru
995 Views
Message 9 of 9

Re: Broadband Not Activated!


@Allison wrote:

No lol, cause its the only thing that works! Smiley Very Happy


Not for longSmiley Wink

 

toekneem

(EASBF)