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reme8488
Aspiring Expert
476 Views
Message 11 of 14

Re: Broadband Speed and Connection Problem


@Jezza wrote:

Hi

 

results from the BTlineTest

 

 Download speedachieved during the test was - 109 Kbps
 For your connection, the acceptable range of speeds is 50-250 Kbps.
 Additional Information:
 Your DSL Connection Rate :3584 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 135 Kbps

 

No idea why it says "135 kbps" as im obviously getting nothing near that.

 

One example is "counter-strike" online multiplayer game, when i load it, my Latency is at a normal 40-50.. then it shoots up to 5-600, making it unplayable.

 

Maybe its the exchange i dunno, might just sort it-self out in the next couple days, but its been 3 days now so im a bit concerned.


The 135 Kbps is your IP (speed) profile, which is there due to your line not holding a stable connection (your modem must have resynced a few times at least and induced a rock bottom speed profile).

 

Normally it takes 3 - 5 days of having a stable connection for a profile to move upwards.  As you've been connected for 3 days you should see an improvement in a day or two Jezza.

Kind regards... Tom

BT Infinity2:
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Jezza
Beginner
471 Views
Message 12 of 14

Re: Broadband Speed and Connection Problem

Thanks lets hope so

I'll keep you posted

0 Ratings
Jezza
Beginner
440 Views
Message 13 of 14

Re: Broadband Speed and Connection Problem

Thanks for help

 

Sorted now. 4 days later, but seems ok now. 🙂

0 Ratings
reme8488
Aspiring Expert
426 Views
Message 14 of 14

Re: Broadband Speed and Connection Problem


@Jezza wrote:

Thanks for help

 

Sorted now. 4 days later, but seems ok now. 🙂


Great stuff Jezza.  Hopefully that will be you sorted now mate.  Smiley Happy

Kind regards... Tom

BT Infinity2:
0 Ratings