Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

[muldy29]

Last night my Connection was at 2.7Mbps, got home from work today at 17:00 and i had no connection, after numerous resets and even a factory reset of my 2wire hub, i got Broadband back, but at 448KBps!!

Any Help?

Just done the BT Speedtest and it says:

1. Best Effort Test:  -provides background information.

	Download  Speed
	0.3 Mbps

0 Mbps

0.5 Mbps Max Achievable Speed

 Download speedachieved during the test was - 0.3 Mbps
 For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
 Additional Information:
 Your DSL Connection Rate :0.45 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 0.35 Mbps

If you wish to discuss these results please contact your Broadband Service Provider.

If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.

Your test has completed please close this window to exit the performance tester.

and my router stats are:

Broadband Link Type:	Built in modem - ADSL
Connection Type:	PPPoA
User Name:	me@btinternet.com
Current Internet Connection:
IP Address:	86.133.32.135
Subnet Mask:	255.255.255.255
Default Gateway:	217.47.41.122
Primary DNS:	213.120.234.2
Secondary DNS:	213.120.234.50
Host Name:
Domain:
MAC Address:	--:--:--:--:--:--
MTU:	1500

DSL DetailsDown Up

Modem Type:	Built in modem - ADSL
DSL Line (Wire Pair):	Line 1 (inner pair)
Current DSL Connection:
Rate:	448 kbs	448 kbs
Max Rate:	220 kbs	820 kbs
Noise Margin:	9.0 dB	18.0 dB
Attenuation:	58.8 dB	31.5 dB
Output Power:	14.5 dBm	11.9 dBm
Protocol:	G.DMT Annex A
Channel:	Interleaved
DSLAM Vendor Information	Country: {3840} Vendor: {ALCB} Specific: {0 }
ATM PVC:	0/38
Rate Cap:	220 kbs
Attenuation @ 300kHz:	58.8 dB
Uncanceled Echo:	-18.7 dB	Ok
VCXO Frequency Offset:	11.7 ppm	Ok
Final Receive Gain:	34.5 dB	Ok
Excessive Impulse Noise:	0	Ok

[imjolly]

welcome to the forum

are you connected to the test or master socket?  do you have other sockets whether in use or not?

try quiet line test  dial 170470 option2  should hear nothing and best with corded phone   if cordless then dull hum is normal

[muldy29]

Plugged into a filtered face plate on the master socket. Quiet Line test is completely quiet

[imjolly]

the filtered faceplate should be as good as you get but can I ask you to try the rest socket please.  the reason,as I would not normally ask, is that we have had a few posts very recently where the front plate seems to be faulty as the connection improved when conencted direct to the test socket.  I just want to make sure if that's ok - just post new stats please

[john46]

could you please try the test socket also your noise margin has increased due to the disconnections you need 3days + then we can get you in touch with the forum mods to do a reset

[muldy29]

OK Tried the test socket with a filter i had laying around, after 5 mins, no connection at all, have replaced the Filter plate and reconnected, got a connection and it is :

Internet Details

Broadband Link Type:	Built in modem - ADSL
Connection Type:	PPPoA
User Name:	me@btinternet.com
Current Internet Connection:
IP Address:	86.132.223.99
Subnet Mask:	255.255.255.255
Default Gateway:	217.47.41.122
Primary DNS:	213.120.234.6
Secondary DNS:	213.120.234.62
Host Name:
Domain:
MAC Address:	--:--:--:--:--:--
MTU:	1500

DSL DetailsDown Up

Modem Type:	Built in modem - ADSL
DSL Line (Wire Pair):	Line 1 (inner pair)
Current DSL Connection:
Rate:	2144 kbs	448 kbs
Max Rate:	1696 kbs	840 kbs
Noise Margin:	9.0 dB	18.0 dB
Attenuation:	58.8 dB	31.5 dB
Output Power:	17.5 dBm	11.9 dBm
Protocol:	G.DMT Annex A
Channel:	Interleaved
DSLAM Vendor Information	Country: {3840} Vendor: {ALCB} Specific: {0 }
ATM PVC:	0/38
Rate Cap:	1696 kbs
Attenuation @ 300kHz:	58.8 dB
Uncanceled Echo:	-17.3 dB	Ok
VCXO Frequency Offset:	12.6 ppm	Ok
Final Receive Gain:	34.5 dB	Ok
Excessive Impulse Noise:	1	More Impulse Noise Protection Recommended

Traffic Statistics

Bytes Packets Errors %Cells Errors %

IP Traffic
Transmit:	69193	190	0	0
Receive:	417268	780	0	0
ATM Traffic
Transmit:	3218	0	0
Receive:	10488	0	0

[muldy29]

Broadband Link Type: Built in modem - ADSL
Connection Type: PPPoA
User Name: me@btinternet.com
Current Internet Connection:
IP Address: 81.129.248.216
Subnet Mask: 255.255.255.255
Default Gateway: 217.47.41.122
Primary DNS: 213.120.234.74
Secondary DNS: 213.120.234.54
Host Name:
Domain:
MAC Address: --:--:--:--:--:--
MTU: 1500
DSL Details

Modem Type: Built in modem - ADSL
DSL Line (Wire Pair): Line 1 (inner pair)
Current DSL Connection:
Down Up
Rate: 672 kbs 448 kbs
Max Rate: 420 kbs 824 kbs
Noise Margin: 22.0 dB 18.0 dB
Attenuation: 58.8 dB 31.5 dB
Output Power: 15.0 dBm 11.9 dBm

Protocol: G.DMT Annex A
Channel: Interleaved
DSLAM Vendor Information Country: {3840} Vendor: {ALCB} Specific: {0 }
ATM PVC: 0/38

Rate Cap: 420 kbs
Attenuation @ 300kHz: 58.8 dB
Uncanceled Echo: -17.2 dB Ok
VCXO Frequency Offset: 14.0 ppm Ok
Final Receive Gain: 34.5 dB Ok
Excessive Impulse Noise: 1 More Impulse Noise Protection Recommended

[john46]

are you sure that that socket is the master and not just an extension that has been added using a master socket as you should get a connection at the test socket the main BT cable from outside should be connected to it

[imjolly]

I agree john46 something seriously wrong if no connection in the test socket - the one place the router should work is in the test socket - maybe bad filter?

[john46]

worth trying another filter