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Beginner
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Message 1 of 16

Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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Last night my Connection was at 2.7Mbps, got home from work today at 17:00 and i had no connection, after numerous resets and even a factory reset of my 2wire hub, i got Broadband back, but at 448KBps!!

Any Help?

Just done the BT Speedtest and it says:

 

Results Image not loaded



1. Best Effort Test:  -provides background information.

 Download  Speed
 0.3 Mbps
  
0 Mbps0.5 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 0.3 Mbps
 For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
 Additional Information:
 Your DSL Connection Rate :0.45 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 0.35 Mbps



If you wish to discuss these results please contact your Broadband Service Provider.

If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.

Your test has completed please close this window to exit the performance tester.

 

and my router stats are:

 

Broadband Link Type:Built in modem - ADSL
Connection Type:PPPoA
User Name:me@btinternet.com
Current Internet Connection: 
IP Address:86.133.32.135
Subnet Mask:255.255.255.255
Default Gateway:217.47.41.122
Primary DNS:213.120.234.2
Secondary DNS:213.120.234.50
Host Name: 
Domain: 
MAC Address:--:--:--:--:--:--
MTU:1500

DSL DetailsDown Up

Modem Type:Built in modem - ADSL
DSL Line (Wire Pair):Line 1 (inner pair)
Current DSL Connection:
 
Rate:448 kbs448 kbs
Max Rate:220 kbs820 kbs
Noise Margin:9.0 dB18.0 dB
Attenuation:58.8 dB31.5 dB
Output Power:14.5 dBm11.9 dBm
 
Protocol:G.DMT Annex A
Channel:Interleaved
DSLAM Vendor InformationCountry: {3840} Vendor: {ALCB} Specific: {0 }
ATM PVC:0/38
 
Rate Cap:220 kbs
Attenuation @ 300kHz:58.8 dB
Uncanceled Echo:-18.7 dBOk
VCXO Frequency Offset:11.7 ppmOk
Final Receive Gain:34.5 dBOk
Excessive Impulse Noise:0Ok

 

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Distinguished Sage
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Message 2 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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welcome to the forum

 

are you connected to the test or master socket?  do you have other sockets whether in use or not?

 

try quiet line test  dial 170470 option2  should hear nothing and best with corded phone   if cordless then dull hum is normal



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Message 3 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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Plugged into a filtered face plate on the master socket. Quiet Line test is completely quiet

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Message 4 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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the filtered faceplate should be as good as you get but can I ask you to try the rest socket please.  the reason,as I would not normally ask, is that we have had a few posts very recently where the front plate seems to be faulty as the connection improved when conencted direct to the test socket.  I just want to make sure if that's ok - just post new stats please



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Message 5 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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could you please try the test socket also your noise margin has increased due to the disconnections you need 3days + then we can get you in touch with the forum mods to do a reset
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Message 6 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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OK Tried the test socket with a filter i had laying around, after 5 mins, no connection at all, have replaced the Filter plate and reconnected, got a connection and it is :

Internet Details

Broadband Link Type:Built in modem - ADSL
Connection Type:PPPoA
User Name:me@btinternet.com
Current Internet Connection: 
IP Address:86.132.223.99
Subnet Mask:255.255.255.255
Default Gateway:217.47.41.122
Primary DNS:213.120.234.6
Secondary DNS:213.120.234.62
Host Name: 
Domain: 
MAC Address:--:--:--:--:--:--
MTU:1500

DSL DetailsDown Up

Modem Type:Built in modem - ADSL
DSL Line (Wire Pair):Line 1 (inner pair)
Current DSL Connection:
 
Rate:2144 kbs448 kbs
Max Rate:1696 kbs840 kbs
Noise Margin:9.0 dB18.0 dB
Attenuation:58.8 dB31.5 dB
Output Power:17.5 dBm11.9 dBm
 
Protocol:G.DMT Annex A
Channel:Interleaved
DSLAM Vendor InformationCountry: {3840} Vendor: {ALCB} Specific: {0 }
ATM PVC:0/38
 
Rate Cap:1696 kbs
Attenuation @ 300kHz:58.8 dB
Uncanceled Echo:-17.3 dBOk
VCXO Frequency Offset:12.6 ppmOk
Final Receive Gain:34.5 dBOk
Excessive Impulse Noise:1More Impulse Noise Protection Recommended

Traffic Statistics

Bytes Packets Errors %Cells Errors %
IP Traffic
Transmit:6919319000
Receive:41726878000
 
ATM Traffic
Transmit:321800
Receive:1048800

 



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Message 7 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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Broadband Link Type: Built in modem - ADSL
Connection Type: PPPoA
User Name: me@btinternet.com
Current Internet Connection:
IP Address: 81.129.248.216
Subnet Mask: 255.255.255.255
Default Gateway: 217.47.41.122
Primary DNS: 213.120.234.74
Secondary DNS: 213.120.234.54
Host Name:
Domain:
MAC Address: --:--:--:--:--:--
MTU: 1500
DSL Details

Modem Type: Built in modem - ADSL
DSL Line (Wire Pair): Line 1 (inner pair)
Current DSL Connection:
Down Up
Rate: 672 kbs 448 kbs
Max Rate: 420 kbs 824 kbs
Noise Margin: 22.0 dB 18.0 dB
Attenuation: 58.8 dB 31.5 dB
Output Power: 15.0 dBm 11.9 dBm

Protocol: G.DMT Annex A
Channel: Interleaved
DSLAM Vendor Information Country: {3840} Vendor: {ALCB} Specific: {0 }
ATM PVC: 0/38

Rate Cap: 420 kbs
Attenuation @ 300kHz: 58.8 dB
Uncanceled Echo: -17.2 dB Ok
VCXO Frequency Offset: 14.0 ppm Ok
Final Receive Gain: 34.5 dB Ok
Excessive Impulse Noise: 1 More Impulse Noise Protection Recommended
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Message 8 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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are you sure that that socket is the master and not just an extension that has been added using a master socket as you should get a connection at the test socket the main BT cable from outside should be connected to it
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Message 9 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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I agree john46 something seriously wrong if no connection in the test socket - the one place the router should work is in the test socket - maybe bad filter?



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Message 10 of 16

Re: Broadband Speed dropped from 2.7Mbps to 448KBps Today 06/06/12

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worth trying another filter
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