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iw38cc
Beginner
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Message 11 of 13

Re: Broadband Usage & Device Usage

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My broadband usage is also going over the 40gb usage limit, this only started last month, I have been on average 28gb usage for 14 monthe and only until recently it goes up, I have complained to BT that there is something wrong but they will not listen to me, I work in IT and know there is a problem with BT's usage recording, any thoughts.

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iw38cc
Beginner
883 Views
Message 12 of 13

Re: Broadband Usage & Device Usage

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Also the My BT web site does not allow you to view a breakdown of daily usage.

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gg30340
Distinguished Sage
Distinguished Sage
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Message 13 of 13

Re: Broadband Usage & Device Usage

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Did you check to see if Microsoft is repeatedly trying to download Windows 10 onto your computer. This has been the cause of excessive usage for many people.

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